CRM for E-Commerce

Is Your E-commerce Growth Limited by Disconnected Systems?

Most online stores today run ads, manage marketplace shops, and handle customer service separately.

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If your team is struggling with:

⚠️ Fragmented customer data across website, Shopee, Lazada, and other platforms
⚠️ Manual follow-ups and poor customer retention
⚠️ No clear segmentation or loyalty program management
⚠️ Hard-to-use legacy CRM tools that don’t integrate with ads or stores

You're missing out on revenue and growth potential.

Without connected systems, you’ll spend more time chasing leads and less time converting them — while competitors move faster and smarter.

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YOUR SOLUTION

HubSpot CRM for E-commerce Businesses

At Hy Digital, we help fast-growing e-commerce brands unify their systems with HubSpot CRM — turning messy customer data into clear revenue growth.

With our e-commerce CRM solution, you can:

  • Centralize leads and customer profiles from website, Shopee, Lazada, and social ads

  • Automate follow-ups, abandoned cart reminders, and repeat customer campaigns

  • Segment customers by behavior, purchase history, and preferences

  • Integrate with ads and AI chatbots for a fully connected customer journey
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How HubSpot CRM Transforms Your E-commerce Team

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For Customer Service Teams

Unified inbox for email, chat, form submissions

Faster customer support across platforms

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For Marketing Teams

Automated campaigns for upsells, reactivation, loyalty programs

Personalization with AI-powered segmentation

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For Management

Real-time dashboards showing customer lifecycle value and retention rates

Easy integration with Google Ads, Meta Ads, Shopee, Lazada

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With AI Tools

Chatbot integration for customer inquiries and sales support

AI-powered lead scoring and predictive analytics

Why E-commerce Businesses Trust Hy Digital

  • HubSpot Gold Partner with deep experience in e-commerce

  • Local expertise in Thailand and across Asia

  • One team for CRM setup, ad tracking, CRO, and chatbot integration

  • Bilingual training & support in English and Thai
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Tired of juggling disconnected systems?

Book a free consultation and see what's possible.

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Frequently asked questions

How is HubSpot different from other e-commerce CRMs?

HubSpot is easier to use, integrates across ads, marketplaces, websites, and offers advanced automation and personalization features.

How long does CRM setup take for e-commerce?

Typically 4–6 weeks including customization, team training, and dashboard setup.

Can Hy Digital migrate my customer data from Shopee and Lazada?

Yes. We help consolidate customer lists across platforms into HubSpot CRM.

Does HubSpot CRM help with both new customer acquisition and loyalty?

Yes. One platform manages both lead generation and customer retention workflows.

Is the system easy for e-commerce teams to use?

Yes — we tailor the setup for your teams and provide full training so everyone feels confident using it day-to-day.