CRM for Hospitality

Is Your Hotel Losing Revenue Due to Scattered Systems?

f your team is still juggling email inboxes, spreadsheets, and outdated software, you’re likely missing bookings, losing guests, and wasting time.

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Digital Marketing for Hospitality

If your team is facing:

⚠️ Missed reservation inquiries from chat, phone, or email
⚠️ Slow or inconsistent lead follow-ups
⚠️ Lack of guest history or preferences in one place
⚠️ Complex systems that the team doesn’t really use

Left unchecked, these gaps lead to lost bookings, poor guest experiences, and lower repeat revenue.

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YOUR SOLUTION

HubSpot CRM for Hospitality

Hy Digital helps hotels implement HubSpot CRM as a central platform to:

  • Capture and manage reservation leads

  • Automated follow-ups via email, chat, or call reminders

  • Segment guests for loyalty programs and repeat business

  • Provide real-time reporting and dashboards
SEE OUR CRM SERVICES

How HubSpot CRM Helps Your Hotel Teams

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For Reservation Teams

One unified inbox across channels = no more missed leads

Visual sales pipelines and task reminders

Faster responses = more bookings closed

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For Guest Experience Teams

Access full guest profiles: preferences, history, past bookings

Send automated offers post-stay to drive repeat business

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For Management Teams

Real-time dashboards to monitor revenue and bookings

Full visibility = better business decisions

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Powered By AI

AI chatbot to answer FAQs and collect leads 24/7

AI-driven lead scoring and personalized guest email flows

Tired of losing bookings and juggling disconnected tools? 

BOOK A FREE STRATEGY SESSION

Why Hotels Choose Hy Digital

  • We’re a HubSpot Gold Partner, with proven hotel CRM success

  • Based in Thailand, serving hotels across Asia

  • Full-service from CRM implementation to marketing and tracking.

  • Bilingual team training and ongoing local support across Asia
BOOK A FREE CONSULTATION NOW
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Frequently asked questions

How is HubSpot different from traditional hotel CRMs?

HubSpot is easier to use, integrates with more platforms, and includes powerful automation and marketing tools.

How long does CRM setup take for hotels?

Typically 4–8 weeks, including customization and sales team onboarding. We handle everything from start to training.

Can Hy Digital migrate data from existing systems?

Yes. We support migration from legacy CRMs or spreadsheets. We’ll consolidate and clean your data for a smooth transition.

Does HubSpot CRM help with both reservations and loyalty?

Yes. One platform manages both sales pipelines and guest engagement workflows.

Is the system easy for hotel staff to learn?

Yes. Hy Digital provides full training in both English and Thai to ensure every department can use the system confidently.