Hy Digital's Policies & Compliance

Hy Group Co., Ltd. operates with integrity, security, and accountability across all areas of our business.

As a growth consultancy and digital transformation partner, we work with enterprise clients across Thailand and Asia. We maintain formal internal policies to ensure compliance, transparency, and responsible operations. The following principles guide our company.

Corporate Governance & Business Integrity

We conduct business in full compliance with Thai law and applicable regulations. Our governance standards include:

  • Transparent financial practices

  • Accurate accounting and tax compliance

  • Ethical client selection

  • Clear conflict of interest rules

We maintain a zero-tolerance approach to bribery, corruption, and fraudulent practices. Our team is strictly prohibited from:

  • Offering or accepting bribes

  • Engaging in kickbacks

  • Making facilitation payments

  • Manipulating financial records

Any suspected misconduct must be reported directly to management.

Information Security & Data Protection

Protecting client data is central to our operations. Our security framework includes:

  • Secure cloud infrastructure

  • HubSpot CRM with enforced two-factor authentication

  • Role-based system access controls

  • Immediate access removal upon termination

  • Confidentiality obligations in all employment and client contracts

We comply with Thailand’s Personal Data Protection Act and process data only for legitimate business purposes.

Workplace Safety & Labor Standards

Hy Group operates as an office-based digital consultancy. We do not conduct hazardous industrial activities. We maintain:

  • Safe office and remote working environments

  • Emergency procedure communication during onboarding

  • Annual internal safety reminders

We are committed to fair employment practices. Our standards include:

  • Voluntary employment only

  • No forced or bonded labor

  • No child labor

  • Equal and fair treatment

  • Formal employment contracts compliant with Thai labor law

Employees have access to a confidential grievance process and are protected against retaliation.

Employment, Labor Protection & Compensation

We employ our team under written agreements and Thai labor law. Our commitments include:

  • Written employment contracts in a language employees understand

  • Lawful hiring, including right-to-work checks and valid work permits, with no recruitment fees charged to workers

  • Legal working-hour limits with tracked rest days and paid public holidays, annual leave, and sick leave

  • Wages paid on time, meeting or exceeding legal minimums, with social security contributions

Intellectual Property, Fair Competition & Cybersecurity

We respect the intellectual property of clients, partners, and third parties, and we compete fairly in every market we serve. Our standards include:

  • Licensed software and properly licensed third-party content only

  • Client materials remain client property, with portfolio use only by permission

  • No anti-competitive conduct such as price fixing, bid rigging, or collusion

  • Honest and accurate participation in procurement processes

Our cybersecurity controls extend the information security framework above: mandatory two-factor authentication, unique managed credentials, encrypted and up-to-date work devices, least-privilege access with immediate revocation, and incident response aligned with Thailand's Personal Data Protection Act.

Environmental Responsibility

As an office-based digital services provider, we keep our footprint small and manage it deliberately:

  • Paperless operations by default

  • Energy-efficient equipment and remote-friendly working

  • Cloud providers with public renewable energy commitments

  • Responsible reuse and recycling of electronic equipment

Documented Policies

The full versions of our formal policies are available upon request or may be downloaded below:

For vendor compliance inquiries, please contact: info@hy-digital.com